Applied Research in Geographical Sciences

Applied Research in Geographical Sciences

Analyzing the impact of business preference components on achieving e-city

Authors
Saeed Mohammadlou 1
Mohammad Mahdi Mozaffari 2
Babak Haji Karimi 3
Kamyar kavosh 3
1 phd student , Department of Business Management, Marketing Management, Abhar Branch, Islamic Azad University, Abhar, Iran
2 Associate Professor, Department of Industrial Management, Faculty of Social Sciences, Imam Khomeini International University, Qazvin, Iran
3 Assistant Professor Department of Business Management, Marketing Management, Abhar Branch, Islamic Azad University, Abhar, Iran
10.52547/jgs.21.62.339
Abstract
One of the concepts that is widely considered in all societies today, especially in developed countries, is the electronic city. The e-city is not an invention or an innovative proposal, but a reality that has shown its place based on the needs of today's society. The aim of this study was to analyze the effect of components of business preferences in achieving e-city. This research is applied in terms of purpose and descriptive-analytical method. Data collection tool was a researcher-made questionnaire whose validity was confirmed as qualitative and quantitative validity and its reliability was confirmed using Cronbach's alpha method and combined reliability. In this study, in order to analyze the research data from the software SPSS and Amose were used. Findings of this study showed that the variables of customer knowledge, customer focus, customer lifetime value, value creation, technology, useful interaction and communication quality have a positive and significant effect on the realization of e-city. Among the research variables, the customer-centric variable with a path coefficient of 0.38 had the most impact and the customer knowledge variable with a path coefficient of 0.19 had the least impact.
Keywords
Customer focus
Technology
useful interaction
communication quality
e-city
- .Electronic version at: http://lib.hut.fi/Diss/2003/isbn9512263807
- eparticipation research in Europe, Orbero universitylibrary
- Juan-Gabriel Cegarra-Navarro Author Vitae, José Rodrigo Córdoba Pachón Author Vitae, José
- Kramers, A., Höjer, M., Lövehagen, N., & Wangel, J. (2014). Smart sustainable cities–Exploring ICT solutions for reduced energy use in cities. Environmental modelling & software, 56, 52-62.
- Lahti, P., Jonna K., Pekka, H. (2006), Electronic and Mobile Participation in City Planning and Management Experiences from INTELCITIES, an Integrated Project of the Sixth Framework Programm of the European :union: Cases Helsinki, Tampere, Garðabær/Reykjavik and Frankfurt.
- Luis Moreno Cegarra, (2012), E-government and citizen's engagement with local affairs through ewebsites: The case of Spanish municipalities, International Journal of Information Management, Volume 32, Issue 5, October 2012, 469–478.
- Navarro, J. L. A., Ruiz, V. R. L., & Peña, D. N. (2017). The effect of ICT use and capability on knowledge-based cities. Cities, 60, 272-280.
- Pauliina, U.L. 2009) , Understanding e- participation, contemporary PhD
- Rama Rao,T.P,(2004), ICT and e- Governance for Rural Development, Center for Electronic Governance, Indian Institute of Management, Indian Institute of Management, Ahmedabad.
- Redoli, Judith,et al,(2008), A model for the assessment and development of Internet-based information and communication services in small and medium enterprises, Madrid 28670, Spain.
- Siau, Keng L,(2007), America Conference on Information Systems (AMCIS 07) held in Colorado, US(Organizing Committee).
- Sotsakda, Chanthana,(2008), ICT in Community- Based Lifelong Learning Center: Model For Northeast Thailand, University Road, Thailand.
- Steiner, Thomas, (1995), Information technologies and destination management in tourism: a conceptual framework, Master thesis, Ecole des HEC, Universite de Lausanne, October.
- Stone, (1995), cited in: Cyber society edited by Steven Jones, Page 10.
- Talvitie, J. (2003), The Impact of Information and Communication Technology on Urban and Regional Planning, Department of Surveying, Institute of Real Estate Studies.
- Talvitie, Juha, (2003), Information and Communication Technology: A New Aspect in Urban and Regional Planning. Edita Prima, Helsinki
- Tranos, E., & Ioannides, Y. M. (2020). ICT and Cities Revisited. Telematics and Informatics, 101439.
- Yeh, H. (2017). The effects of successful ICT-based smart city services: From citizens' perspectives. Government Information Quarterly, 34(3), 556-565.